Terms
Last changed 1 September 2026
In short
Your records are yours. You can export your whole practice whenever you like, without asking us, and you keep it if you leave.
We are a record, not an adviser. CoachYantra works out what a session billed and what counts toward your accreditation hours, from what you tell it. It does not file your taxes, does not replace your accountant, and does not decide whether your hours qualify. Check anything that matters before you rely on it.
Your coachees are your responsibility. You decide what to record about them and you hold that relationship. We hold their information on your instructions.
Don’t put session content in here. There is deliberately nowhere to record what was said, and working around that — by pasting a transcript into a field meant for something else — breaks the promise the product makes to the people you coach.
Who this agreement is with
These terms are between you and To confirm: legal entity name, registered address and registration number, referred to here as “we”. They apply when you create an account or use CoachYantra.
What CoachYantra does
It records the facts of your coaching work and derives what follows from them: invoices, platform timesheets, an accreditation hours log, a cadence view of who has gone quiet, and a handover of transaction detail for your accountant.
What it does not do
- It is not an accountant and does not file anything. A tax rate it shows is a starting point you confirm, not advice. The export exists to hand your accountant clean detail, not to replace them.
- It does not certify your accreditation hours. It counts what you log against the rule you set. Whether a session qualifies is between you and your accrediting body.
- It does not give coaching, legal, or financial advice, and it is not a clinical or medical record system.
- It does not decide anything on its own. Calendars and imported files propose; you confirm what actually happened. Figures follow from what you attest.
Your account
Keep your sign-in details to yourself and tell us promptly if you think someone else has them. One account is one practice; the people you coach get their own access and are not account holders.
Your data is yours
You can export your clients, engagements, sessions, invoices and hours at any time, and your own journal separately. We do not hold your records hostage, we do not charge to release them, and we do not sell them or use them to advertise to anyone.
We may use aggregate, de-identified information about how the product is used to improve it. That never includes anything a person wrote.
The people you coach
You decide what to record about a coachee and you must have a lawful basis for it. We handle that information on your instructions. To confirm: the precise designation of each party under the DPDP Act 2023 and the UK/EU GDPR, and whether a separate data-processing agreement is required — open decision D8, needs counsel
A coachee’s private journal and their own commitments are theirs. You will not see them unless the coachee shares them, and you agree not to seek access by other means.
What you must not do
- Record what was said in a session anywhere in the product. There is no field for it on purpose; do not repurpose one.
- Upload anything you do not have the right to hold, or record anyone without consent.
- Try to reach another practice’s data, or test our security without asking us first.
- Resell CoachYantra or present it as your own software beyond the branding we provide.
Fees
To confirm: pricing, billing period, taxes, trial length, refund position, and what happens to a practice when payment lapses — open decision D3
Availability
We work to keep the service running and will give notice of planned maintenance where we can, but we do not promise it is never unavailable. We may change features, and we will tell coaches before removing one they rely on.
Liability
Nothing here limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud. To confirm: the remaining liability cap and exclusions — counsel must draft this
Ending it
You can stop at any time. Export your records first, or ask us and we will provide them. We may suspend an account for non-payment or for a serious breach of these terms, and except where the law requires otherwise we will give you a reasonable chance to export before anything is deleted.
Governing law
To confirm: governing law and the courts with jurisdiction — counsel
Changes
If we change these terms we will tell coaches before the change takes effect. The date at the top is when they last changed.
Contact
To confirm: contact address for notices under these terms
This page describes what the software actually does; every factual claim in it is checked by a test or a database constraint in the product. It is not legal advice, and the marked gaps need a lawyer before it is published.